Shipping policy

Last Updated: August 29, 2026

Thank you for shopping with Lovelycedar.

This Shipping Policy explains our order processing, shipping, delivery, and address requirements.

1. Order Processing

Orders generally require approximately 1–3 business days for processing before shipment.

Processing times may be longer during:

  • Holidays;
  • Sales events;
  • High-order-volume periods;
  • Product availability delays;
  • Fraud or payment verification;
  • Circumstances outside our reasonable control.

Order processing time is separate from shipping time.

2. Estimated Delivery Time

After an order has been processed and shipped, the estimated delivery time is generally:

15–30 days

This is an estimated delivery period and not a guaranteed delivery date.

The actual delivery time may vary depending on destination, carrier operations, customs processing, weather conditions, public holidays, transportation disruptions, or other circumstances outside our reasonable control.

3. Shipping Destinations

Available shipping destinations are shown during checkout.

If our system is unable to accept your delivery destination, we may not be able to process the order.

4. Order Tracking

Where tracking is available, tracking information will normally be provided after the shipment has been dispatched.

Tracking information may take several days to update after a shipping label or tracking number is created.

A temporary lack of tracking updates does not necessarily mean that a package is lost.

5. Multiple Packages

An order containing multiple products may occasionally be shipped in separate packages.

Packages belonging to the same order may arrive at different times.

Where applicable, separate tracking numbers may be provided.

6. Address Accuracy

Customers are responsible for providing a complete and accurate shipping address.

Please verify:

  • Recipient name;
  • Street address;
  • Apartment or unit number;
  • City;
  • State or province;
  • Postal or ZIP code;
  • Country;
  • Telephone number where required.

If you notice an address error, contact us immediately.

We cannot guarantee that an address can be changed after an order has entered fulfillment or shipping.

7. Incorrect or Incomplete Addresses

If a shipment cannot be delivered because the customer provided an incorrect or incomplete address, the customer may be responsible for:

  • Reshipping charges;
  • Return-to-sender charges;
  • Additional carrier charges;

to the extent permitted by applicable law.

8. Delivery Attempts and Unclaimed Packages

Customers are responsible for following carrier notifications and arranging collection or redelivery where necessary.

Packages that are refused, unclaimed, or returned because delivery attempts were unsuccessful may be subject to additional shipping or return charges.

9. Delivery Confirmation

Where carrier tracking indicates that a package has been delivered, we may rely on the carrier's delivery record when investigating a delivery dispute.

If tracking shows delivered but you cannot locate the package, please:

  • Check around the delivery location;
  • Ask household members or neighbors;
  • Check with building management where applicable;
  • Contact the carrier;
  • Contact us for further assistance.

We will make reasonable efforts to assist with legitimate delivery issues.

10. Delayed Shipments

Shipping delays can occasionally occur.

A shipment is not automatically considered lost simply because it arrives later than the estimated delivery period.

If your tracking has not updated for an unusually long period or your order has not arrived within a reasonable period beyond the delivery estimate, contact us at:

GeorgianaZapp31395@hotmail.com

We will review the available tracking information and assist with the appropriate next steps.

11. Lost Packages

If a carrier confirms that a package has been lost in transit, we will review the circumstances and provide an appropriate resolution in accordance with applicable law and our policies.

This may include a replacement or refund.

12. Customs, Duties, and Taxes

For international shipments, customs duties, import taxes, brokerage fees, or other government charges may apply depending on the destination.

Unless expressly included at checkout or otherwise required by law, such charges may be the responsibility of the recipient.

Customers are responsible for complying with import rules applicable to their location.

13. Customs Delays

International shipments may be delayed by customs authorities.

Customs processing time is outside our direct control and is not included in any guaranteed delivery commitment unless expressly stated.

14. Order Changes and Cancellation

Please contact us as soon as possible if you wish to change or cancel an order.

We cannot guarantee cancellation or modification after fulfillment has begun.

Orders already shipped generally cannot be recalled and must instead follow our return procedure after delivery.

15. Force Majeure and Carrier Delays

To the extent permitted by law, Lovelycedar is not responsible for delays caused solely by events outside our reasonable control, including:

  • Severe weather;
  • Natural disasters;
  • Carrier disruptions;
  • Customs delays;
  • Labor disruptions;
  • Government restrictions;
  • Transportation interruptions;
  • Other extraordinary events.

We will still make reasonable efforts to assist customers when such delays occur.

16. Contact

For shipping questions:

Lovelycedar
Website: lovelycedar.com
Email: GeorgianaZapp31395@hotmail.com
Owner / Operator: FERREE NINA